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Posted on 23. nov, 2010 by Peter Kawalek.
(versión en español más abajo) When an organization adopts a substantial new IT system, it goes through an upsurge of effort and learning. This effort, which again we describe as a kind of shock, peaks at some point, turning into a longer process of infusion, nurturing and innovation. It might be drawn as a kind [...]
Posted on 26. oct, 2010 by Peter Kawalek.
(Versión en español más abajo) Gareth Morgan’s classic book ‘Images of Organization‘ teases out the assumptions implicit in how we think about our businesses. If we think the organization is a machine, then maybe we want an IT system that can be unwrapped, implemented and used to automate some part of the functions of that [...]
Posted on 05. oct, 2010 by Peter Kawalek.
(versión en español más abajo) The reality is that it takes a long time and a lot of learning to make the best of your technology. Many business leaders think of “technology projects” as phases to be overcome, storms to be weathered. They cannot wait to get back to ‘normal’ business, with the costs and [...]
Posted on 20. jul, 2010 by Peter Kawalek.
We take our world of brands and consumers for granted. It is as if it could not be different. So, it is worth us taking a few minutes to consider the origins of our consumerist society and then to discuss the ways in which it might be changing. The changes have many potential implications for business and supply chain strategy.
Posted on 18. jun, 2010 by Peter Kawalek.
(versión en español más abajo) Here in the UK, the debate about the financial catastrophe of 2007 onwards is at last gathering pace. The country was partly sheltered from the early onset of cuts by the policies of the last government and the timing of the three-year public spending round.Now, the debate is about [...]
Posted on 12. may, 2010 by Peter Kawalek.
(versión en español más abajo) Funny how when you mention ‘process’, some people roll their eyes. Maybe they think of big costly systems that constrain and limit the actions of workers. Maybe they think of nit-picky procedures and supposed quality routines that leave no room for intelligence and imagination. Maybe they think of chains and [...]
Posted on 07. abr, 2010 by Peter Kawalek.
Transparency in processes and supply-chain constitutes a key new area and a vital challenge for consumer businesses. We are undertaking research and putting together an integrated framework to help businesses carry out ‘transparency audits’ and to prepare for this new challenge. Many companies will also see the potential of competitive advantage if they move to transparency standards early in the market.
Posted on 24. feb, 2010 by Peter Kawalek.
(versión en español más abajo) Analysts like to describe the adoption of a new technology as constituting a bell curve. Most famously, Everett Rogers’ work on the diffusion of innovations, shows how different people tend to respond in different ways when confronted by the challenge and opportunity of new technology.Geoffrey Moore’s later work sets out [...]
Posted on 15. feb, 2010 by Peter Kawalek.
(versión en español más abajo) A central point made by Clayton Christensen in The Innovator’s Dilema” que muchas veces las empresas fallan a pesar de ser gestionadas adecuadamente. La gestión de las empresas se basa en la satisfacción del cliente, el crecimiento, la optimización de la estructura de costes, y la maximización de la productividad [...]