Archive for 'Strategy & Innovation'

Banesco: Crecimiento sostenido a través del desarrollo de Capacidades Medulares

Posted on 19. dic, 2013 by .

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Me animo a escribir este post ante la muy grata noticia de que Banesco ha adquirido Nova Galicia Banco (NGB). En el año 2005 tuve la oportunidad de escribir el caso de enseñanza de Banesco para la serie de casos de IE Business School y de esta manera describir la historia exitosa de emprendimiento y […]

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Mobile technology to reach unbanked population

Posted on 25. may, 2012 by .

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We had an interesting discussion yesterday in the MBA class about the use of mobile technology in Kenya as a mobile money service. The well-known case of M-Pesa (Safaricom) is a great story of how digital platforms can allow companies to reach unbanked or underbanked population, which increase citizens’ quality of life and create more […]

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A long-term plan for a more competitive Spain

Posted on 14. mar, 2012 by .

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We need to become more competitive in Spain, I agree with Paul Krugman. But, how can we do it? First it is the recognition that it will take time. This is a long conversation. It will take time to build competitive capabilities (even more in a country) to win the race of prosperity, but we […]

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Your digital life: always-on mode

Posted on 17. oct, 2011 by .

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In a recent article (Living in a Digital World) published in Communications of the ACM, Samuel Greengard introduces us with a relevant debate about the impact of technology use on people’s behavior. It seems to some experts that “an always-on digital lifestyle” can give rise to undesirable attitudes due to your digital life. For example, Greengard mentions […]

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Quo Vadis? Process Standardization or Process Differentiation?

Posted on 01. mar, 2011 by .

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(versión en español más abajo) After several decades of evolution, business process management is entering an interesting phase as forces towards process standardization face opposing forces toward process differentiation. Which camp is going to prevail and what are going to be the implications of this confrontation on the profession of business process management in the […]

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DHL: Operational Excellence in Logistics

Posted on 03. feb, 2011 by .

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(versión en español más abajo) Deutsche Post DHL is one of the largest logistics company in the world. The company has also suffered from the economic downturn. Globally, for example, the freight and logistics business took a severe hit. However, these times of crisis has served to DP DHL as an opportunity to launch new […]

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They say we need a business case for the IT investment!

Posted on 06. dic, 2010 by .

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(versión en español más abajo) Information Technology (IT) represents the largest portion of capital expenditures in many corporations, particularly in the service sector. And with so many IT investments having produced at best questionable value, it is not surprising that CEOs and CFOs insist on getting a complete business case for large IT capex. But, […]

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Maximizing the value from your information technology investment

Posted on 15. nov, 2010 by .

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(versión en español más abajo) I had the opportunity to participate as speaker in a session of the IE Alumni Association held on November 3rd. I talked about Long Conversation and how to maximize the value from your IT. You can see this conversation in the following link: Maximizing the value from your information technology […]

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Business vs. Capability: a Triangle of Misunderstanding

Posted on 08. nov, 2010 by .

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(versión en español más abajo) Every time an organization attempts to develop and deploy a strategic capability, at least three perspectives emerge, and they tend to conflict among each other. Sometimes, the conflict is constructive helping to increase capability assimilation and business impact. In my experience, more frequently than desired, the conflict becomes paralyzing, contributing […]

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The Flexible Future of IT

Posted on 26. oct, 2010 by .

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(Versión en español más abajo) Gareth Morgan’s classic book ‘Images of Organization‘ teases out the assumptions implicit in how we think about our businesses. If we think the organization is a machine, then maybe we want an IT system that can be unwrapped, implemented and used to automate some part of the functions of that […]

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