Archive for 'Operational Excellence'

2013: Menos Recortes, Más Eficiencia

Posted on 30. dic, 2012 by .

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Pasa el año 2012 con un esfuerzo “monumental” por parte del gobierno de Mariano Rajoy de conseguir equilibrar las cuentas del Estado. Todo ello, y como ya se sabe, a través de una estrategia “brutal” de recortes y tijeretazos. Podría ser entendible, bajo una perspectiva de urgencia, de la necesidad imperativa de llevar a cabo […]

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Low-cost, Ultra-low & Free: La eficiencia será la clave del éxito.

Posted on 06. nov, 2012 by .

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El término low-cost ha sido popularizado en la última década por un grupo de aerolíneas que compiten en el sector de transporte aéreo de rutas cortas (Easyjet, Ryanair, Southwest arilines, etc.). Su éxito es evidente y se ha convertido en una gran amenaza para las aerolíneas  tradicionales. El número de vuelos y asientos disponibles de […]

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Prácticas de mejora e innovación empresarial al servicio de la gestión pública

Posted on 03. oct, 2012 by .

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Los gobiernos, las empresas, y la sociedad están sometidos a una fuerte presión para adaptar sus modelos de gestión, de negocio y las formas de crear riqueza y prosperidad. La innovación, la mejora y la adaptación son fundamentales para garantizar la sostenibilidad. Las empresas vienen trabajando en estos temas desde hace tiempo, lo que les […]

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Amazon & the Gartner Supply Chain Top 25

Posted on 28. jun, 2012 by .

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Gartner has recently released the The Gartner Supply Chain Top 25 for 2012. The top five includes Apple, Amazon, McDonald’s, Dell and P&G. The whole report is very relevant and recommendable. Three of these top 5 are companies from the technological / digital arena. This is not a coincidence and we should consider it as […]

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Long Conversation: The Book and the Blurbs

Posted on 02. sep, 2011 by .

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Our book The Long Conversation: Maximizing Business Value from Information Technology Investment will be published this fall by Palgrave-Macmillan – Series. This book is based on 10 years of empirical research with companies in Latin America, Europe and Asia. It also includes data and examples of companies in which we have been working as consultants […]

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Productivity and BPM

Posted on 08. jun, 2011 by .

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I am now in Mexico to participate in a seminar about Business Process Management (BPM) with some colleagues at the Tech of Monterrey (one of the leading universities in Latin America). I will be talking about the BPM philosophy and BPM methodology. Last May I taught a similar seminar for executives at IE Business School […]

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Logistics and Supply Chain Best Practices

Posted on 23. mar, 2011 by .

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(versión en español en los próximos días) In a recent study* presented in the 8th International Conference in Logistics and Supply Chain Management Research, we summarized the best logistics and SCM best practices collected from a broad review of literature and validated from a panel of experts. Then, we evaluated the current situation and use […]

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DHL: Operational Excellence in Logistics

Posted on 03. feb, 2011 by .

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(versión en español más abajo) Deutsche Post DHL is one of the largest logistics company in the world. The company has also suffered from the economic downturn. Globally, for example, the freight and logistics business took a severe hit. However, these times of crisis has served to DP DHL as an opportunity to launch new […]

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Challenges of international businesses: managing the global workplace

Posted on 17. ene, 2011 by .

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(versión en español más abajo) I have been reflecting on the different challenges businesses are addressing in a more globalized world. One of them is that of managing a global workplace with significant social, ethical, cultural, and infrastructural differences from one country to another. For example, multinational companies deal with levels of work conditions that […]

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Beyond IT Project Management

Posted on 23. nov, 2010 by .

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(versión en español más abajo) When an organization adopts a substantial new IT system, it goes through an upsurge of effort and learning. This effort, which again we describe as a kind of shock, peaks at some point, turning into a longer process of infusion, nurturing and innovation. It might be drawn as a kind […]

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