Tag Archives: Operational Excellence
Posted on 01. feb, 2010 by Oswaldo Lorenzo.
(Versión en español más abajo) I was recently reading the book called Bangalore Tiger. This book, written by Steve Hamm, describes the story of Wipro’s transformation and its impact on the tech services industry and the rules of global competition. One of the main things you learn from it is how Wipro improved quality and [...]